You’re losing $50K-$150K every year to broken processes
Is your hiring process taking 90 days instead of 45? That's costing you $35K-$50K annually.
Is onboarding taking 6 months instead of 3? That's $20K-$40K per new hire.
Does your weekly reporting take 8 hours instead of 2? That's $15K-$25K every year.
Most small business owners in the DC area know something's broken—they just don't know what it's actually costing them.
I help Alexandria, Fairfax, Arlington, and DC-area businesses identify their biggest process leaks and fix them.
If this sounds familiar, you’re not alone
You're working 60+ hours a week despite having a team.
Your best employee just quit (again), and turnover is killing you.
Revenue is up, but profits are flat—or worse, declining.
You can't take a vacation without everything falling apart.
You keep saying "we need to fix this process," but you never have time.
Here's the truth: It's not that you're bad at running your business. It's that the processes that worked when you had 5 employees are breaking at 20 employees.
And every day you don't fix them, they're costing you money.
Is your small business struggling with these process issues?
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If your hiring process takes more than 60 days, you're losing $35K-$50K annually in productivity costs. I help DC-area businesses redesign hiring workflows to cut time in half.
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Employee turnover often signals broken processes, causing burnout. I identify which operational failures are driving your team to leave—and fix them before you lose more people.
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Hidden process inefficiencies leak 15-25% of your revenue. I calculate exactly where your money is going and plug those leaks.
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Burnout isn't about workload—it's about broken processes that make work feel chaotic and pointless. I fix the operational causes, not just the symptoms.
The hidden cost of “behavioral debt”
Most broken processes have one thing in common: they're built on habits and workflows that no longer serve your business.
We call this behavioral debt—the invisible costs of doing things "the way we've always done them."
Examples:
→ Your hiring process is slow because 5 different people need to "weigh in" (but nobody owns it)
→ Your onboarding is inconsistent because it lives in someone's head instead of a system
→ Your team is burned out because they're redoing work that should've been done right the first time
→ You're stuck in every decision because you haven't built processes that let your team own outcomes
The longer these patterns continue, the more they cost you—in time, money, and people.
Want to see your specific costs?
Small Business Process Consulting in Northern Virginia & DC
I work with established small businesses (less than 250 employees) throughout the Washington DC metropolitan area, including:
Northern Virginia:
Alexandria
Arlington
Fairfax County
Loudoun County
Prince William County
District of Columbia
All DC neighborhoods
Maryland:
Montgomery County
Prince George’s County
Industries I serve in the DC metro area:
Professional services firms
Government contractors
Healthcare practices
Marketing and creative agencies
Technology and IT services
Business consulting firms
Based in Alexandria, I offer in-person process audits and workshops throughout the region, plus virtual consulting for DC-area businesses.
The Better Habits Blueprint™: Find the leaks, fix the processes
I help small business leaders identify which broken processes are costing them the most—and redesign them so they actually work.
Here's how:
Step 1: The Process Debt Audit
2 weeks | $997 through December 2025 (normally $1,500)
I'll map your top 3 operational pain points, calculate exactly what they're costing you, and show you which one to fix first.
You get:
Diagnostic interviews with you and your team
Process mapping of your biggest leaks
10-page report showing what's broken and what it costs
Prioritized roadmap with ROI projections
60-minute presentation of findings
What happens next: You can implement the fixes yourself, or we can do it together.
Step 2: Process Redesign (Optional)
6-8 weeks | starting at $6,000
We implement the Better Habits Blueprint™ on your #1 process leak.
You get:
Current state documentation
Behavioral analysis (why it's broken)
New process design (that actually works for humans)
Team training and rollout support
30-day sustainability check-in
Typical results: → 20-30% reduction in process time → 15-25% improvement in team capacity
→ 40-60% decrease in burnout indicators → $50K-$150K recovered annually
50% of audit clients move forward with redesign. Either way, you walk away knowing exactly what needs to change.
It’s not about working harder. It’s about fixing what’s broken.
Traditional approach: "You need better time management. Work smarter, not harder."
The problem: Your team is already working hard. The process is what's broken.
The Better Habits Blueprint™ approach: We identify the specific workflows costing you money, redesign them using behavioral principles, and make doing the right thing the easy thing.
The result: Your team gets their time back. You get your life back. Your profit margins improve.
All without hiring more people or working longer hours.
This works best if you’re…
✓ A business owner with less than 250 employees
✓ In professional services, government contracting, healthcare, or agencies
✓ Making less than $10M in revenue (profitable but chaotic)
✓ Losing good people to burnout or overwhelm
✓ Working way too many hours despite having a team
✓ Ready to actually fix what's broken (not just talk about it)
If this is you, let's talk.
In the Media
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Discussing workplace stress and burnout
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Contributing writer on preventing burnout through better processes
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Featured on resilience and process optimization
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Featured on my philosophy on personal and professional change.
Serving small businesses throughout the DC metro area
In-person consulting available in: Northern Virginia (Alexandria, Fairfax, Arlington, Loudoun, Prince William), Washington, DC, and Maryland (Montgomery County, Prince George's County)
Virtual consulting available for: All DC metro area businesses
Ready to stop losing money?
Step 1: See what you’re losing (Free, 10 minutes)
You can use my Process Debt Calculator to identify which broken processes are costing your business money. Most DC-area small business owners discover that they're losing $50,000 to $150,000 annually.
Step 2: Let me show you (Free, 30 minutes)
I'll walk you through your results and show you which process is likely your biggest leak. No obligation, just clarity on what's broken and what it's costing you.
Step 3: Get the details ($1,500) $997 through December 2025
2-week engagement for DC-area businesses
I'll map your top 3 operational pain points for one business process and calculate exactly what they're costing you in time, money, and team burnout.
Deliverables:
Diagnostic interview for one process (60 minutes)
Visual map with video walk-through
Process debt analysis showing hidden costs and ways to save
Comprehensive report with analysis, recommendations, and implementation plan
60-minute Q&A session
What happens next: You can do nothing, implement fixes yourself, or I can help you redesign the process. You choose what to do with the clarity you receive. Your audit fee applies toward the complete process redesign if you decide to move forward.
Step 4: Process Redesign (Optional, starting at $6,000)
Typically, 6-8 weeks of implementation
I'll redesign your process leak using my proprietary Better Habits Blueprint™—a behavioral design methodology that makes the right actions easy and natural.
Results DC-area clients can see:
20-30% reduction in process time
15-25% improvement in team capacity
40-60% decrease in burnout indicators
$50K-$150K recovered annually
Free resources for DC-area small business owners
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